You have a 15min window from order confirmation to make any changes or cancellations to your order using our self-serve editor linked in your order confirmation email. Alternatively you can log in to edit your order here using the same email used to place the order.

If you need to change something in your order after this 15-minute window, please get in touch and tell us ASAP and we will see what we can do.

Orders move through our systems quickly to allow us to dispatch them as soon as possible, so we can’t guarantee that we can edit an order once it has been placed (even if it hasn't yet left our warehouse). However, we will always try, and if we’re unable to do so, we can guide you through our Returns process.