Dispatch & Courier Info 4

• Which couriers do you use?
• When will my order be dispatched?
• What are your shipping times/costs?
• Why isn't my country at checkout?

Order Tracking 5

• How can I track my order?
• My tracking link hasn't activated.
• Can I update my shipping address?
• What does my tracking status mean?
• It says 'delivered' but it's not here!

Shipping Delays 2

• Where is my order?
• Why do some orders get delayed?

Customs & Duties 2

• Will I have to pay a customs fee?
• Are there any post-Brexit EU taxes?