1. FAQs
  2. Shipping & Delivery

Shipping & Delivery

Customs and Duties 2
  • Are there any post-Brexit EU taxes?
  • Will I have to pay a customs fee?
Dispatch and Courier Info 3
  • Can I update my shipping address?
  • What are your courier options, shipping times, or costs?
  • When will my order be dispatched?
Shipping and Order Tracking 8
  • Can I track my order?
  • What does my tracking status mean?
  • What should I do if I receive the wrong product?
  • What should I do if my order hasn’t arrived yet?
  • What should I do if my order says 'delivered' but I haven't received it?
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