FAQs
Shipping & Delivery
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Shipping & Delivery
Customs and Duties
2
Are there any post-Brexit EU taxes?
Will I have to pay a customs fee?
Dispatch and Courier Info
3
Can I update my shipping address?
What are your courier options, shipping times, or costs?
When will my order be dispatched?
Shipping and Order Tracking
8
Can I track my order?
What does my tracking status mean?
What should I do if I receive the wrong product?
What should I do if my order hasn’t arrived yet?
What should I do if my order says 'delivered' but I haven't received it?
See all 8 articles