Once your order has been dispatched, you will receive a dispatch confirmation email containing a tracking link. The subject line of this email is "Your Mous Order Has Left The Warehouse."

Express services will be given priority. Standard orders are dispatched within 2 business days. Mous Collabs orders are dispatched within 7-10 business days.

The day your order is dispatched is considered "Day 0." It should then arrive within the estimated business-day timeframe based on your selected shipping option at checkout.

Pre-orders will be dispatched from the date stated on the relevant product page.