We stand by the quality of our products, and we want you to feel confident using them! If something isn’t quite right, we’re here to help. To make a claim, simply reach out to our Customer Experience team. If your issue qualifies under our policy, we’ll replace your item free of charge with the same model and style.

Here's the top line:

• Our hard cases (that’s phone cases, iPad cases, AirPods cases, etc.) have a limited lifetime warranty.
• Our modular accessories (that’s wallets, mounts and chargers) have a 2-year warranty.
• Our bags and sleeves have a limited lifetime warranty. 
• Our straps, keychains, etc. have a 2-year warranty. 
• Our cables and adaptors, thin phone cases, and phone rings  have a 1-year warranty

The warranty relates to manufacturing defects only. It does not cover any problem or damage to an item that is caused by or originates from wear-and-tear, drops/falls, liquid damage, etc. For the full list of exclusions, please see our Warranty page.

Please note that our Warranty (including lifetime) only applies to an original, purchased item. Any product which has already been issued as a warranty replacement is not subject to the same policy and will not be replaced again. Goodwill items are also not covered.