Klarna will notify you by email, SMS or push notification when a payment is due and when you have made or missed a payment. You can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.

Klarna products are credit products and you are required to make your scheduled payments. Klarna will send you multiple friendly reminders before payment is due so you can make sure you’ve got enough money to pay. If you don't pay for your order on time or payment fails, Klarna may charge late payment fees, subject to their T&Cs.

If you don't make your payments you will be in arrears. Klarna may then share information about your missed payment(s) with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future. Klarna may also refer any debt to a debt collection agency. This agency will collect the debt on behalf of Klarna. Also, if the debt is referred to a debt collection agency Klarna will share this information with credit reference agencies.