Changes, Cancellations, and Returns 5

• Can I cancel my order?
• Can I change anything about my pre-order before it ships?
• Can I edit my order?
• Can I exchange my order?
• Can I return my order?

Discounts and Promotions 4

• Can I use multiple codes at once?
• Do you have a friend referral scheme?
• What discounts do you offer?
• Where do I enter my discount code?

Gift Cards 6

• Can I cancel/refund my gift card order?
• Can I purchase a gift card using a discount code?
• Can I use a discount code if I’m using a gift card on my order?
• Can you send the gift card email directly to my recipient?
• Do I have to use the full amount on one order?

See all 6 articles

Klarna 5

• How does 'Pay Later in 30 days' work?
• How does Pay in 3 instalments work?
• What happens if I cancel or return my order?
• What happens if I don’t make a payment on time?
• What is Klarna?

Payment and Currency 3

• Have I been wrongly charged?
• Which currency is your website in?
• Which payment methods are accepted?

Something Else 3

• Can I get a VAT / tax invoice?
• What emails will I get from you?
• What should I do if the product I want is out of stock?