As soon as Mous has confirmed with Klarna that your cancellation / return has been accepted, Klarna will cancel any future scheduled payments as well as refund any amounts due. You will see an update in the Klarna app immediately.

Any refunds due will normally be processed within 5 business days, and will be issued back to the debit or credit card which was originally used at checkout.

If you have requestd a partial return, once Mous has received the partial return and Klarna have received confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna. You are always able to monitor the status of your order in the Klarna app.