Recent articles

• When will my order be dispatched?

  Once your order has been dispatched, you'll receive a dispatch confirmation email ...

  view article
• How will my Mous Collabs case be shipped?

  Currently, Mous Collabs products are printed in our UK warehouse. As a result, orders ...

  view article
• Will I have to pay a customs fee?

  If you're ordering from an EU-27 (European Union) member country, you will not hav...

  view article
• Are there any post-Brexit EU taxes?

  If you're in an EU-27 (European Union) member country, your order will not incur a...

  view article
• Can I track my order?

  Yes! Once your order has been dispatched from our warehouse, you'll receive a disp...

  view article
• Why can’t I place an order to certain US territories?

  Some US territories, such as Puerto Rico, Guam, US Virgin Islands, American Samoa, and...

  view article
• How can I stay updated about my order?

  We’ll continue to monitor deliveries closely. If there are any significant updates reg...

  view article
• Can my shipment be rerouted or delivered faster?

  Unfortunately, once a shipment is with the carrier, we cannot change its route or spee...

  view article
• Which countries may experience delivery delays?

  Deliveries to the following countries may take longer than usual due to regional disru...

  view article